The bridge between your vision and results
A company with a long-standing tradition
Marketing support
We understand that success in today’s highly competitive European market takes more than a good idea or a product alone. Our mission is to design tailored marketing solutions and connect the full range of services, from effective customer acquisition to professional customer support.
Warehousing and logistics services
Our company offers clients comprehensive warehousing services, including inventory management, quality control, sorting, packaging materials and subsequent delivery to end customers. These services come at significantly lower costs than running an in-house warehouse. We also arrange transport throughout Europe.
Customer service
SILVERDAHL provides customer service through a dynamic multimedia contact centre, offering voice services alongside modern electronic communication channels.
Why choose us?
Our key competitive advantage is our experience in outsourcing the complex processes and services involved in operating, managing and developing customer contact centres, both in the Czech Republic and across Europe. We draw on our knowledge of different markets to recommend the most suitable marketing tools for each client’s specific requirements.
We do more than customer service
We provide our clients with a wide range of services, including marketing solutions, customer care, customer support, warehousing and logistics. We offer comprehensive consulting and support to help businesses successfully enter new markets, as well as professional contact centre services to maintain a strong brand reputation. Our warehousing solutions ensure efficient, secure and professional handling of goods, while our end-to-end transport services provide a seamless logistics experience.
“We bring marketing, logistics and customer service together into one integrated solution that saves time and reduces costs.”
Tomáš Kouřil, CEO
“Great customer service goes beyond resolving issues – it’s about building lasting relationships.”
Olga Bednaříková, Customer Service Coordinator
“I believe the key to success is good organisation, communication and the ability to see things through.”
Michal Tauchman, Project Manager
Let’s work together on your next project.
Together, we’ll find a solution that takes your customer experience to the next level.