Client references

Our partnership with Swiss company Courlux International SA

Our company Silverdahl s.r.o. has, for more than 30 years, provided comprehensive support services to the Swiss mail-order company Courlux International SA, which specialises in mail-order sales of consumer goods across European markets.

Our partnership covers fully outsourced customer service, marketing support and logistics operations for the Czech, Slovak, Hungarian and Polish markets.
With extensive experience in managing customer communications, maintaining databases and optimising marketing campaigns, we are a trusted partner supporting Courlux’s day-to-day operations and business development.

Our longstanding partnership with Courlux International SA demonstrates our ability to deliver consistent, professional services to international companies seeking to develop their business successfully across Central European markets.

Our services also include:

  • Contact centre management and staff training
  • Localisation of marketing materials and campaigns
  • Management of warehousing and distribution processes
  • Performance analysis and reporting to overseas head offices