Reference

Cooperation with Swiss company Courlux International SA

For more than 30 years, Silverdahl s.r.o. has been providing comprehensive service support for Swiss mail order company Courlux International SA, which operates in European markets in the field of mail order consumer goods.

Our cooperation includes comprehensive outsourcing of customer service, marketing support, and logistics processes for the Czech, Slovak, Hungarian, and Polish markets. Thanks to our many years of experience in customer communication management, database administration, and marketing campaign optimization, we are a reliable partner in ensuring the daily operations and development activities of Courlux.

Our long-term cooperation with Courlux International SA confirms our ability to provide stable and professional services to international companies that want to successfully develop their activities in Central European markets.

Our services also include:

  • customer center operation and training
  • localization of marketing materials and campaigns
  • warehouse and distribution process management
  • performance analysis and reporting to headquarters abroad