Bridge between your vision and results
company with a long tradition
Marketing support
We are aware of the fact that to succeed in today's highly competitive European market, a good business idea or the product itself do not suffice. Our mission is to design a personalized Marketing solution and integrate the flow of the services from effective customer recruitment to professional provision of customer support.
Warehousing and logistics services
Operating your own warehouse requires considerable expenses from acquire the premises to paying your personnel inventory software licensing. We offer our clients warehouse management including recording-keeping, quality control, inventory, packaging materials, and the subsequent transport of the goods to the end customers. This all we offer for considerably lower costs compared to opearting your own warehouse.
Customer Service
In the area of Customer Service, SILVERDAHL offers services of a dynamic multimedia contact center that enables usage of not only the voice services, but also many other modern electronic ways of communication. The possibilities of our Contact Center keep developing and optimizing, in relation to technological development and market requirements.
Why choose our company?
One of our main competitive advantages is our experience in outsourcing complex processes and services related to the operation, management, and development of customer centers, not only in the Czech Republic but also in a number of other European countries. This allows us to leverage our knowledge of various markets and, based on the client's specific requirements, propose the best solution when selecting suitable marketing tools.
We do more than customer service
We provide our clients with services in the areas of marketing solutions, customer care, customer service, warehousing, and logistics. We offer our clients comprehensive consulting and services for successful entry into new markets, as well as professional customer center services to maintain the company's good reputation. Our warehouse management services enable efficient, safe, and professional handling of entrusted goods. We are also able to provide our clients with turnkey transportation services.
"We combine marketing, logistics, and customer service into one functional unit that saves time and money."
Tomáš Kouřil, CEO
"Good customer service doesn't end with resolving a request—it begins with building a relationship."
Olga Bednaříková, customer service coordinator
"I believe that the key to success is good organization, communication, and the ability to see things through to the end."
Michal Tauchman, projektový manažer
Let's work together on your next project.
Together, we will find a solution that will take your customer experience one step further.